🐾 Frequently Asked Questions

Get answers to common questions about dog waste removal services, pricing, safety, and more. Can't find what you're looking for? Contact us directly.

General Questions

Q: What is a pooper scooper service?

A: A pooper scooper service is a professional dog waste removal company that comes to your home or property to clean up dog poop on a recurring schedule (weekly, bi-weekly, or one-time). At Scoop Unit, we keep your yard clean, safe, and family-friendly so you don't have to handle the mess.

Q: How much does Scoop Unit cost?

A: Pricing depends on the number of dogs, yard size, and service frequency. We offer affordable weekly, bi-weekly, and one-time cleanup options. Get a personalized quote instantly with our 🔘 Free Estimate Tool.

Q: What areas do you service?

A: We proudly serve Crestview, Destin, Pensacola, Niceville, Fort Walton Beach, Navarre, Gulf Breeze, and surrounding Florida Panhandle communities.

Service & Scheduling

Q: How often will you come to my home?

A: Most customers choose weekly service for convenience, but we also offer bi-weekly or one-time cleanups. Commercial and HOA accounts can be scheduled multiple times per week as needed.

Q: Do I need to be home when Scoop Unit comes?

A: Nope! As long as we have access to your yard, you don't need to be home. Our field techs will handle the cleanup and update your account once the job is complete.

Q: What if my service day falls on a holiday?

A: We'll notify you in advance if there are changes to your service schedule. Most holiday weeks are adjusted slightly to keep your yard clean without interruption.

Pets & Safety

Q: Is pet waste dangerous?

A: Yes — dog waste can contain harmful bacteria and parasites that pose risks to kids, pets, and lawns. Regular cleanup keeps your family safe and your yard healthy.

Q: Can my dogs be in the yard while you scoop?

A: Absolutely! Our techs are pet-friendly. If your dog is comfortable with strangers, they can stay outside. If not, we recommend bringing them in just during the visit.

Q: What happens if it rains?

A: We scoop rain or shine 🌧️. The only exceptions are extreme weather conditions (like hurricanes) where safety is a concern.

Billing & Subscriptions

Q: How do I pay for Scoop Unit services?

A: We use automated billing and subscriptions for convenience. You can add a credit card to your account, and payments are processed automatically.

Q: Do you offer one-time or event cleanups?

A: Yes! Perfect for move-ins, parties, community events, or special occasions. Just request a one-time cleanup through our 🔘 Estimate Tool.

Q: Can I pause or cancel service?

A: Yes — you have full control through your client portal. Pause, resume, or cancel anytime.

Commercial & HOA

Q: Do you service HOAs and apartment complexes?

A: Yes, Scoop Unit offers pet waste removal for HOAs, apartments, and community spaces. We also provide installation and maintenance of pet waste stations.

Q: Do you handle large events?

A: Definitely. From outdoor festivals to weddings, we provide event pet waste cleanup so your guests can enjoy a clean environment.

Technology & Features

Q: What makes Scoop Unit different from other pooper scooper services?

A: We're more than just a pickup service. Scoop Unit uses modern technology like:

  • Automated billing & subscriptions
  • Client portal for easy account management
  • Mobile apps for field techs (for on-time, reliable service)
  • Route optimization for efficiency
  • QuickBooks integration

This means better reliability, convenience, and value for our customers.

Pricing & Service Details

Q: What factors affect pricing for dog waste removal?

A: Several factors determine your pooper scooper service cost:

  • ✔ Number of dogs (1-5+ dogs)
  • ✔ Yard size (small, medium, large, extra large)
  • ✔ Service frequency (weekly, bi-weekly, monthly)
  • ✔ Location within our service area
  • ✔ Additional services (deodorizing, sanitizing)

Q: Is there a setup fee or contract?

A: No setup fees! We offer flexible subscription-based billing with no long-term contracts. You can modify or cancel anytime through your client portal.

Q: What's included in each service visit?

A: Every dog waste cleanup service includes:

  • ✔ Complete yard waste removal
  • ✔ Proper disposal of all waste
  • ✔ Gate and yard access check
  • ✔ Service completion notification
  • ✔ Photo verification (when requested)

Health & Safety

Q: What health risks does dog waste pose?

A: Dog waste contains harmful pathogens including:

  • ✗ E. coli bacteria
  • ✗ Salmonella
  • ✗ Parasites (roundworms, hookworms)
  • ✗ Parvovirus
  • ✗ Giardia

Regular professional cleanup protects your family, pets, and neighbors from these health risks.

Q: How does dog waste affect the environment?

A: Pet waste environmental impact includes:

  • ✗ Water pollution from nitrogen and phosphorus
  • ✗ Contamination of groundwater
  • ✗ Algae blooms in waterways
  • ✗ Soil contamination

Professional removal and proper disposal help protect local ecosystems.

Still have questions? We're here to help!

Can't find the answer you're looking for? Our team is ready to assist with any questions about our dog waste removal services.

Get Your Free Estimate

Get In Touch

📞 Phone: (850) 555-POOP
✉️ Email: hello@scoopunit.com
📍 Service Areas: Florida Panhandle
🕒 Hours: Monday - Saturday, 8 AM - 6 PM